Right of Withdrawal

Your satisfaction is our highest priority. This policy explains your options if you are not completely satisfied with your purchase from Trend & Sole.

30-Day Satisfaction Guarantee

We stand behind the quality of our products. If you are not satisfied after using the product as directed for 30 days, you are eligible for a full refund.

To qualify for the guarantee, you must:

• Have used the product for 30 days according to the instructions provided on the product page.

• Submit a written description of your experience during the 30-day period.

• Contact us before the end of the 30-day period at info@adhamant.com, including your order number and your written experience.

The guarantee is limited to one refund per customer.

Return Eligibility

We only accept returns for unused, unopened products in their original packaging. For hygiene and safety reasons, we cannot accept returns of products that have been opened or used. Please check your order carefully before opening any sealed packaging.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order at info@adhamant.com. Include your order number and clear photos showing the issue. After reviewing your claim, we will arrange a replacement at no additional cost.

Incorrect Items Received

If you receive the wrong item, please notify us within 7 days of delivery. We will arrange the return and offer either a replacement or a full refund, depending on your preference.

Delivery Delays

We are unable to provide refunds for delivery delays, as these are beyond our control once the order has been shipped.

Refund Processing

Once your refund has been approved, the amount will be returned to your original payment method within 7 business days. Shipping costs are non-refundable. All refunds are processed in Euros (EUR). Any currency conversion fees charged by your payment provider are the responsibility of the customer.

How to Request a Refund or Return

Simply send us an email at info@adhamant.com with your order number and the reason for your request. Our customer support team will be happy to assist you with the next steps.